Implementation and integration of business applications

Today one of the most important conditions of a successful business has become the practical use of decision-making support systems, CRM (Customer Relationship Management), systems of electronic document management and office administration (Workflow), Business Intelligence technologies, corporate portals, etc. Undoubtedly, the efficient use of such systems is possible provided that they are supported by the whole complex of information resources and the operative data of the enterprise.

To support well coordinated work done on all components of the information system, it is necessary to have the technological solutions connecting the functional applications with the system computer software and hardware infrastructure. This ensures that the applications orderly communicate both with each other and with the user.

For a solution to the task, the experts of SITRONICS Information Technologies (Kvazar-Micro) implement the following applications on the basis of the integration and portal technologies offered by IBM, Microsoft, Oracle, Sun Microsystems and others:

• introduction of Enterprise Resource Planning systems (ERP-systems);
• introduction of customer relationship management systems (CRM);
• introduction of Intelligence business analysis systems (Business Intelligence) and Corporate Performance Management systems (CPM);
• development and introduction of electronic document management systems;
• introduction of Enterprise Content Management systems (ECM) and document management;
• integration of program systems of different levels;
• development and introduction of portals and systems of internal corporate communication;
• development and introduction of knowledge based management system.